Q: How do I know that you are a reputable company?
A: Dear customer, we are working in this business for many years, we have invested in it a lot of time and money (websites design, hosting services, secure certificates, advertizing, customer support and shipping services). Our reputation among our customers is growing up day by day, so there is no reason for us to scam you and loose all the reputation we gained till now. Our main goal is to become #1 in this market.
Q:Are the products on your website real and guarantee high quality?
A: Sure, all the products you see on our websites are real and guarantee high quality from well known leading pharmacy producers.
Q: Do I need a prescription to place orders on your website?
A: No prescription required, you are welcome to place orders without prescription.
Q: Do you ship worldwide?
A: We provide worldwide delivery; our current shipping services are located in Europe.
Q: What is the delivery time frame?
A: We do our best to deliver your orders within 15-20 business days; however, delay in delivery could sometimes be outside our reasonable control. If your order delays, please, contact our customer support.
Q: How successful is your shipping rate?
A: We guarantee 100% delivery. In case of non delivery by our mistake your order will be reshipped. According to our statistics we can guarantee you 98% successful shipping rate that means that only 2 out of 100 orders can be delayed/not delivered due to customs or shipping services delays.
Q: Do you provide discreet packaging?
A: Yes, all the orders we ship are packed as discreetly as possible to avoid customs problems and guaranty 100% delivery.
Q: What payment methods do you accept?
A: Currently we accept VISA/MASTERCARD payments; you can also use Western Union or MoneyGram as an alternative. Please note, if you are going to use Western Union (WU) or MoneyGarm (MG) as a payment method you will have to follow Order Completion Instructions, which will be sent to you by e-mail. Your order will be processed only after WU/MG payment info was sent and verified.
Q: Is it safe to place orders with credit cards on your website?
A: Yes, we use industry standard Secure Socket Layer (SSL) technology to provide credit card data encryption. This means information passes between your computer and our website cannot be accessed by any third party.
Q: I have a question which is not listed above, how can I get an answer?
A: You can always contact our customer support. We will be glad to answer your questions and clarify your concerns.